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data protection

The trust of our customers is our top priority. We assure you that you have made the right decision by choosing us! 

Ginger doll

We attach great importance to protecting your data and complying with data protection regulations. Our company is committed to ensuring the highest standards of security and confidentiality of your information. By using state-of-the-art technology and a strict data security policy, you can rest assured that your data is in safe hands with us. We are proud to offer you the highest level of data protection and transparency so that you can fully rely on our services.

Privacy Policy

We Dássistance take the protection of the data of our website users very seriously and are committed to protecting the information that users provide to us in connection with the use of our website. We are further committed to protecting and using your data in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use and disclosure of your information through the use of our digital assets (the “Services”) when you access the Services through your devices.

Please read the Privacy Policy carefully and make sure you fully understand our practices regarding your information before using our Services. If you have read this policy, fully understand it and do not agree with our practices, you must stop using our digital assets and services. By using our Services, you accept the terms of this Privacy Policy. Continued use of the Services constitutes your acceptance of this Privacy Policy and any changes thereto.

In this privacy policy you will learn:

  • How we collect data?

  • What data do we collect?

  • Why do we collect this data?

  • Who do we pass on the data to?

  • Where is the data stored?

  • How long will the data be retained?

  • How do we protect the data?

  • How do we deal with minors?

  • Updates or changes to the privacy policy?

Please read more about this below. Thank you!

Data protection management

How do we handle your sensitive information & data around? 

01

What data do we collect?

​Below is an overview of the data we may collect:

  • De-identified and non-identifiable information that you provide during the registration process or that is collected through the use of our Services (“Non-Personal Information”). Non-personal data does not allow any conclusions to be drawn as to who collected it. Non-personal information that we collect consists primarily of technical and aggregate usage information.

  • Individually identifiable information, i.e. H. all those through which you can be identified or could reasonably be identified (“personal data”). The personal information we collect through our Services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses and more. If we combine personal information with non-personal information, we will treat it as personal information as long as it is in combination.

03

Why do we collect this data?

We may use your data for the following purposes:

 

  • to provide and operate our services;

  • to develop, customize and improve our Services;

  • to respond to your feedback, inquiries and requests and to offer assistance;

  • to analyze demand and usage patterns;

  • for other internal, statistical and research purposes;

  • to improve our data security and fraud prevention capabilities;

  • to investigate violations and enforce our terms and policies and to comply with applicable law, regulation or governmental request;

  • to provide you with updates, news, promotional materials and other information related to our Services. For promotional emails, you can decide for yourself whether you would like to continue to receive them. If not, simply click on the unsubscribe link in these emails.

05

Where do we store the data?

Non-Personal Information

Please note that our companies and our trusted partners and service providers are located around the world. For the purposes explained in this Privacy Policy, we store and process any non-personal data that we collect in different jurisdictions.

Personal Data

Personal data may be stored in the United States, Ireland, South Korea, Taiwan, Israel and so on far, for the proper provision of our services and/or as required by law (as further explained below) maintained, processed and stored in other jurisdictions.

07

How do we protect your data?

The hosting service for our digital assets provides us with the online platform through which we can offer our services to you. Your data may be stored through our hosting provider's data storage, databases and general applications. It stores your data on secure servers behind a firewall and it offers secure HTTPS access to most areas of its services.

Regardless of the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection or security of the data that you upload, post or otherwise share with us or others.

For this reason, we ask that you set strong passwords and, if possible, not provide us or others with any confidential information that you believe, if disclosed, could cause you significant or lasting harm. Additionally, because email and instant messaging are not considered secure forms of communication, we ask that you do not share any confidential information through any of these communication channels.

09

Updates or Changes to the Privacy Policy

We may revise this Privacy Policy from time to time in our sole discretion, the version posted on the Site will always be current (see “As of” statement). We encourage you to periodically review this Privacy Policy for any changes. If there are any significant changes, we will post a notice on our website. Your continued use of the Services following notification of changes on our website will constitute your acknowledgment and agreement to the changes to the Privacy Policy and your agreement to be bound by the terms and conditions of such changes.

Contact

If you have general questions about the Services or the information we collect about you and how we use it, please contact us at:

Name:                         Derya Alabalik

Address:                    71106 Magstadt

Tel:                              01625/ 406126

Email address:        d.alabalik@xn--dssistance-s4a.com

10

Cookie Policy

http://www.allaboutcookies.org/

Types of cookies used by Wix.com

In general, the cookies placed initially on your website by Wix can be classified as essential cookies. Because our platform allows you to add multiple components, code, third-party apps, etc., your website may contain other types of cookies, which may require certain settings.

Take a look at the table below to see what cookies we place on Wix websites.

Name of cookies

XSRF TOKEN

Used for security reasons

hs

Used for security reasons

svSession

Used in conjunction with user login

12 months

SSR caching

Used to display the system that rendered the website

_wixCIDX

Used for system monitoring/troubleshooting

3 months

_wix_browser_sess

Used for system monitoring/troubleshooting

consent policy

Used for the cookie banner parameters

12 months

smSession

Used to identify logged in website members

TS*

Used for security and anti-fraud purposes

bSession

Used for measuring system effectiveness

30 minutes

fedops.logger.X

Used for measuring system effectiveness

12 months

wixLanguage

Used on multilingual websites to remember the user's language

3 months

02

How do we collect data?

Below are the main methods we use to collect data:

 

  • We collect data when you use our services. This means that when you visit our Digital Assets and use Services, we may collect, record and store usage, sessions and related information.

  • We collect data that you provide to us, for example when you contact us directly via a communication channel (e.g. an email with a comment or feedback).

  • We may collect information from third-party sources as described below.

  • We collect information that you provide to us when you log in to our Services through a third party such as Facebook or Google.

04

Who do we share this data with?

We may share your information with our service providers to operate our services (e.g. storing data through third party hosting services, providing technical support, etc.).

 

We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent, or take action against unlawful activities or other wrongdoing; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property or personal safety, or the safety of our users or the public; (iv) in the event of a change of control of us or one of our affiliates (by way of a merger, acquisition or purchase of (substantially) all of the assets, among other things); (v) to collect, maintain and/or manage your information through authorized third parties (e.g. cloud service providers) as appropriate for business purposes; (vi) to work with third parties to improve your user experience. To avoid any misunderstandings, we would like to point out that we may transmit, pass on or otherwise use non-personal data to third parties at our own discretion.

Cookies and similar technologiesien

When you visit or access our Services, we authorize third parties to use web beacons, cookies, pixel tags, scripts and other technologies and analytics services (“Tracking Technologies”). These tracking technologies may allow third parties to automatically collect your data to improve the navigation experience on our digital assets, optimize their performance and ensure a tailored user experience, as well as for security and fraud prevention purposes.

 

To find out more, please read our Cookie Policy.

The user is not affiliated with an advertising service

We will not share your email address or other personal information with advertising companies or advertising networks without your consent.

06

How long is the data retained?

Please note that we retain collected information for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements.

We may correct, supplement or delete inaccurate or incomplete data at any time at our sole discretion.

08

How do we deal with minors?

Users do not collect data from minors

The Services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect data from children. If you are under the age of majority, you should not download or use the Services or provide any information to us.

 

We reserve the right to request proof of age at any time so that we can check whether minors are using our services. If we become aware that a minor is using our Services, we may prohibit or block such user's access to our Services and we may delete any data we maintain about that user. If you have reason to believe that a minor has provided information to us, please contact us as explained below.

We will only use your personal data for the purposes set out in the Privacy Policy and only if we are satisfied that:

 

  • the use of your personal data is necessary to perform or enter into a contract (e.g. to provide you with the Services themselves or customer service or technical support);

  • the use of your personal data is necessary to comply with relevant legal or regulatory obligations, or

  • the use of your personal information is necessary to support our legitimate business interests (provided that this is at all times done in a manner that is proportionate and respects your data protection rights).

As an EU resident you can:

 

  • request confirmation as to whether or not personal data concerning you is being processed and request access to your stored personal data and certain additional information;

  • request to receive personal data that you have provided to us in a structured, commonly used and machine-readable format;

  • request correction of your personal data held by us;

  • request the deletion of your personal data;

  • object to our processing of your personal data;

  • request the restriction of the processing of your personal data, or

  • lodge a complaint with a supervisory authority.

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal information we collect and how we use it, please contact us as indicated below.

In the course of providing the Services, we may transfer data across borders to affiliates or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the Services, you consent to the transfer of your data outside the EEA.

 

If you are based in the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that an adequate or comparable level of protection of personal data exists. We will take appropriate steps to ensure that we have appropriate contractual arrangements in place with our third parties to ensure that appropriate security measures are in place so that the risk of unlawful use, alteration, deletion, loss or theft of your personal data is minimized and that such third parties will at all times act in accordance with applicable laws.

Rights under the California Consumer Privacy Act

 

If you use the Services as a California resident, you may have the right to request access to and deletion of your information under the California Consumer Privacy Act (“CCPA”).

 

To exercise your right to access and delete your data, please read below how to contact us.

The website does not sell any data about its users

We do not sell users' personal information for the purposes of the CCPA.

Websites with a blog or forum

Users of the Services who are California residents and under 18 years of age may request and obtain removal of their posted content by sending an email to the address provided in the “Contact Us” section below. These requests must all be marked “California Removal Request.” All requests must include a description of the content that you request to be removed and sufficient information to permit us to locate the material. We will not accept communications that are unlabeled or improperly delivered, and we may not be able to respond if you do not provide sufficient information. Please note that your request does not ensure that the material will be completely or comprehensively deleted. For example, material you post may be republished or reposted by other users or third parties.

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